Our Refit Promise

Our promise exists for one simple reason:

we want you to feel comfortable exploring your style without fear of getting it “wrong.”

Because our pieces are made to order, fit matters. And while we put a lot of care into how our garments are designed and scaled, we also know that bodies, preferences, and expectations are personal. Our Refit Promise is here to support you if something doesn’t feel quite right.

What Our Refit Promise Includes

Every order comes with one complimentary refit per year if the fit isn’t right.
The 12-month period begins when a complimentary refit is issued.

What that means for you:

• You don’t need to nail it on the first try

• You don’t have to send anything back

• We’ll work with you to find a better size that feels right on your body

This isn’t about jumping through hoops or proving anything. It’s about helping you feel good in what you wear so you can focus on expression — not second-guessing.

How It Works

If something feels off when your order arrives:

• Reach out to us at hello@stickysweetbears.com within 14 days of delivery

• Let us know what isn’t feeling right — tight here, loose there, or just not what you expected

• We’ll talk it through and help guide you to the best next size

That’s it. No complicated process. No judgment. Just a conversation.

For full technical details and eligibility specifics, our Returns & Refund Policy page.