Frequently Asked Questions

Sticky Sweet Bears started from a simple feeling: wanting clothes that felt more expressive, affirming, playful, and made with people like us in mind.

We wanted to create pieces that felt good on vacation, at Pride, out dancing, relaxing with friends, or simply existing comfortably in your own body.

At its core, the brand is about visibility, confidence, softness, joy, and creating space for people to feel more like themselves.

Sticky Sweet Bears is US-based company built by two husbands working together to create apparel rooted in queer joy, confidence, visibility, and community.

We create the kinds of pieces we genuinely wished existed for ourselves and the people around us — clothing that feels expressive, playful, comfortable, wearable, and confident in everyday life.

A lot of our inspiration comes from:

• queer nightlife
• Pride weekends
• travel
• self-expression

This brand is deeply personal to us, and we try to build it with care, honesty, creativity, and community at every stage.

Sticky Sweet Bears is a human-first, community focused brand.

Our designs begin with original concepts, creative direction, and real-world inspiration rooted in queer community, fashion trends, travel, nightlight, and self-expression.

We work with real people, original artwork licensed imagery, and standard creative tools, like Adobe and Canva, used across the design industry.

Ai is not used to generate the core creative vision behind Sticky Sweet Bears. Any use is limited to focus solely on design refinement and editing support.

Sticky Sweet Bears works with trusted production and fulfillment partners located in North America, Europe, and Asia depending on the specific garment and product category.

We choose our partners based on qualty, comfort, durability, and responsible production practices, with many items produced in smaller batches to help reduce waste.

We design real garments made for wear, fit, and comfort. Product descriptions, sizing information, materials, and garment details are intended to reflect the item you receive as accurately as possible. Across our site and social channels, you'll see real people wearing our clothing at community events and in everyday life.

Our goal is to represent products honestly while still embracing creativity, storytelling, and visual expression throughout the brand experience.

Sticky Sweet Bears pieces are designed using unisex fits with an emphasis on comfort, confidence, styling flexibility, and everyday wearability.

We prioritize silhouettes that can be worn across a range of body types, personal styles, and expressions rather than designing around rigid gender rules.

At the end of the day, we believe people should wear what makes them feel confident, comfortable, expressive, and most like themselves.

Yes.

Our sizing follows standard U.S. sizing conventions.

Because fit can vary between styles, every product page includes fit notes and sizing guidance. For the most accurate fit, we recommend checking the Size Guide before ordering.

Still unsure? Email us at hello@stickysweetbears.com and we'll help you choose.

We design with comfort, movement, confidence, and wearability in mind.

Most items fall into one of three fit styles:

• Contour Fit
  Closer to the body with stretch and shape for a more fitted silhouette.

• True to Fit
  Balanced everyday fit designed to follow standard sizing expectations.

• Oversized/Relaxed Fit
  Roomier by design for comfort, layering, movement, and ease.

If you're between sizes, we generally recommend:

• choosing the larger size for a more relaxed fit with extra room
• choosing the smaller size for a closer, more body-contoured fit.

Different fabrics and silhouettes vary, check the fit notes on each product page for style-specific guidance. Check the Size Guide for additional guidance.

Need help deciding? Email us at hello@stickysweetbears.com

Across our collections, we prioritize fabrics that are comfort, softness, durability, and wearability. Depending on the garment, materials may include cotton, polyester blends, spandex, elastane or recycled fibers.

Every product page includes detailed fabric information so you can better understand the texture, stretch, structure, and feel of each piece before ordering.

To help your pieces stay soft, vibrant, and fitting their best:

• Wash inside out in cold water
• Use mild detergent
• Avoid bleach
• Tumble dry low or hang dry
• Do not iron directly on printed artwork

A little extra care goes a long way in preserving the color, print quality, softness, and longevity of your garments.

We want your favorite pieces to stay wearable long after the first time you put them on.

We’re always open to thoughtful collaborations that align with the spirit of Sticky Sweet Bears and the communities we care about.

This can include:

• Pride events
• nightlife and entertainment
• travel and social groups
• queer creators
• community organizations
• apparel collaborations
• and select brand partnerships

If you’re interested in working together, reach out to hello@stickysweetbears.com with a little information about your idea or event.

Yes — we work with community groups, events, organizations, nightlife collectives, travel groups, and select partnerships on custom apparel projects and group orders.

Because custom projects often involve design development, production coordination, order processing, and shipping timelines, we recommend reaching out at least 6 weeks before your event or desired delivery date whenever possible.

Project timelines, product availability, and minimum quantities can vary depending on the scope of the order and production requirements.

If you’re interested in a custom or group order, email us at hello@stickysweetbears.com with details about your project, timeline, and estimated quantity.

We recommend reaching out as early as possible, especially for larger events, Pride season, travel groups, or custom-designed apparel projects.

We suggest allowing at least 6 weeks before your event or desired delivery timeline to help ensure the smoothest experience possible.

Yes — Sticky Sweet Bears ships to many countries worldwide, including United States, Canada, European Union, United Kingdom, Australia, and New Zealand.

Shipping rates, available delivery options, and estimated transit times are automatically calculated at checkout based on your location.

If your country is not currently available at checkout, feel free to contact us at hello@stickysweetbears.com and we’ll do our best to help whenever possible.

Please note that international orders may be subject to customs duties, taxes, or import fees determined by your local government. These charges are not included in our shipping rates and are the responsibility of the customer.

Most orders arrive within 7–12 business days after payment is confirmed.

Delivery timing can vary slightly depending on the item, shipping destination, and seasonal order volume.

As soon as your order ships, you’ll receive tracking information by email so you can follow your package along the way.

We appreciate your patience while we carefully prepare your order — we want it arriving feeling just as good as it looked when you added it to your cart.

Yes.

We offer free standard shipping within the United States on all orders.

International orders over the equivalent of $150 USD also qualify for free standard shipping.

Shipping costs and available delivery options are always displayed clearly at checkout before payment is completed.

We offer Flat-rate priority shipping options at checkout for select regions and destinations.

Available shipping methods and estimated delivery windows will automatically appear during checkout based on your location and the items in your cart.

If your order arrives damaged, incorrect, misprinted, or experiences a confirmed shipping issue, please contact us within 30 days of delivery and we’ll work with you to make it right.

Because many of our pieces are produced in smaller runs, we do not offer traditional direct exchanges or general returns. However, we do offer complimentary one-time refits for eligible sizing issues — customers are only responsible for shipping costs.

To request support, email hello@stickysweetbears.com with your order number and we’ll help guide you through the next steps.

We know finding the right fit online can sometimes feel uncertain — especially when comfort, confidence, and personal style all matter.

If your item doesn’t fit the way you hoped, we offer complimentary one-time refits for eligible sizing issues. Customers are only responsible for shipping costs.

To request a refit, email hello@stickysweetbears.com within 30 days of delivery and include:

• your order number
• the item name
• and the size adjustment needed

We’ll help guide you through the next steps and do our best to make the process simple and supportive.

Once a refund has been approved and processed, most banks and payment providers typically post the refund within 5–10 business days.

Timing can vary depending on your payment method, financial institution, and processing timelines outside of our control.

If you have questions about the status of a refund, feel free to contact us at hello@stickysweetbears.com and we’ll gladly help however we can.